in-house service
Amplis has an in-house service department for consumers and dealers. The entrance to the service department is located on the east side of the building.
Repairs will take 7-10 business days on average, providing parts are in stock, seasonal.
Hours of Operation:
Mon-Thurs 8:30am-4:30pm
Fri 8:30am-3:30pm
We are located at:
22 Telson Road
Markham, ON, L3R 1E5
T: 905.477.4111 Ext. 113
For email inquiries:
service.desk@amplis.com
service
packing instructions
properly packed
before sending for repair
pack your equipment so there
is no room for movement
Use two boxes. Find a box that just fits your equipment. Inside this box, house
your equipment in a sealed bag (to protect from lint) and then use materials such as foam chips or newspaper to secure your equipment in place. The packing should be very tight. Make sure your equipment does not have room to move around. We strongly recommend that you pack this box inside another box that is lined with additional filler materials.
make sure you label your package
You should clearly label your box with "From" and "To" addresses. We strongly recommend that you cover
the label with clear tape to ensure it is protected from water or tearing during shipping.
include a detailed problem description &
provide contact information
Inside the box, please write a detailed description of your problem. We recommend you include supporting accessories (i.e. if you send in a Quantum battery, include the battery charger) if there is a power issue. If you have a focusing issue, please include negative and/or a printed image. Make sure you include your contact information (tel, fax, email) and a return address.
Canada's Leading Photographic Supplier
22 Telson Road, Markham, ON "L3R 1E5
T: 905.477.4111 F: 905.477.2502